Straiker Inc. U.S. Data Processing Addendum
This U.S. Data Processing Addendum (“U.S. DPA”) forms part of the Master Services Agreement (“Agreement”) between Straiker Inc. (“Vendor”) and the customer identified in the Agreement (“Customer”) for so long as Vendor processes Personal Data on behalf of Customer. This U.S. DPA prevails over any conflicting terms of the Agreement.
Definitions.
For the purposes of this U.S. DPA:
“Consumer” means a natural person. Where applicable, Consumer shall be interpreted consistent with the same or similar term under the U.S. Privacy Laws.
“Controller” means a person or entity that collects individuals’ Personal Data and alone, or jointly with others, determines the purposes and means of the Processing of such Personal Data. Where applicable, Controller shall be interpreted consistent with the same or similar term under the U.S. Privacy Laws.
“Customer Personal Data” means Personal Data provided by Customer to, or which is collected on behalf of Customer by, Vendor to provide services to Customer pursuant to the Agreement.
“Personal Data” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with an identified or identifiable natural person. Where applicable, Personal Data shall be interpreted consistent with the same or similar term under U.S. Privacy Laws.
“Processing,” “Process,” and “Processed” means any operation or set of operations that are performed on Personal Data or on sets of Personal Data, whether or not by automated means. Where applicable, Processing, Process, and Processed shall be interpreted consistent with the same or similar term under the U.S. Privacy Laws.
“Processor” means “Processor,” “Service Provider,” or “Contractor” as those terms are defined in the U.S. Privacy Laws.
“Sale” and “Selling” have the meaning defined in the U.S. Privacy Laws.
“Share,” “Shared,” and “Sharing” have the meaning defined in the CCPA.
“U.S. Privacy Laws” means, collectively, all U.S. federal and state privacy laws and their implementing regulations, as amended or superseded from time to time, that apply generally to the processing of individuals' Personal Data and that do not apply solely to specific industry sectors (e.g., financial institutions), specific demographics (e.g., children), or specific classes of information (e.g., health or biometric information). U.S. Privacy Laws include, but are not limited to, the following:
California Consumer Privacy Act of 2018 as amended by the California Privacy Rights Act of 2020 (“CCPA”);
Colorado Privacy Act;
Connecticut Personal Data Privacy and Online Monitoring Act;
Delaware Personal Data Privacy Act;
Indiana Consumer Data Protection Act;
Iowa Consumer Data Protection Act;
Kentucky Consumer Data Protection Act;
Maryland Online Data Privacy Act;
Minnesota Consumer Data Privacy Act;
Montana Consumer Data Privacy Act;
New Hampshire Act Relative to the Expectation of Privacy;
New Jersey Act Concerning Online Services, Consumers, and Personal Data;
Oregon Consumer Privacy Act;
Rhode Island Data Transparency and Privacy Protection Act;
Tennessee Information Privacy Act;
Texas Data Privacy and Security Act;
Utah Consumer Privacy Act; and
Virginia Consumer Data Protection Act.
In the event of a conflict in the meanings of defined terms in the U.S. Privacy Laws, the meaning from the law applicable to the state of residence of the relevant Consumer applies.
Scope, Roles, and Termination.
Applicability - This U.S. DPA applies only to Vendor’s Processing of Customer Personal Data for the nature, purposes, and duration set forth in Appendix A.
Roles of the Parties - For the purposes of the Agreement and this U.S. DPA, Customer is the Party responsible for determining the purposes and means of Processing Customer Personal Data as the Controller and appoints Vendor as a Processor to Process Customer Personal Data on behalf of Customer for the limited and specific purposes set forth in Appendix A.
Obligations at Termination - Upon termination of the Agreement, except as set forth therein or herein, Vendor will discontinue Processing and destroy Customer Personal Data in its or its subcontractors’ and sub-processors’ possession without undue delay. Vendor may retain Customer Personal Data to the extent required by law but only to the extent and for such period as required by such law and always provided that Vendor shall ensure the confidentiality of all such Customer Personal Data.
Compliance.
Compliance with Obligations - Vendor, its employees, agents, subcontractors, and sub-processors (a) shall comply with the obligations of the U.S. Privacy Laws, (b) shall provide the level of privacy protection required by the U.S. Privacy Laws, (c) shall provide Customer with all reasonably-requested assistance to enable Customer to fulfill its own obligations under the U.S. Privacy Laws, and (d) understand and shall comply with this U.S. DPA. Upon the reasonable request of Customer, Vendor shall make available to Customer information in Vendor’s possession reasonably necessary to demonstrate Vendor’s compliance with this subsection.
Compliance Assurance - Customer has the right to take reasonable and appropriate steps to ensure that Vendor uses Customer Personal Data consistent with Customer’s obligations under applicable U.S. Privacy Laws.
Compliance Monitoring - Customer has the right to monitor Vendor’s compliance with this U.S. DPA through measures, including, but not limited to, ongoing manual reviews, automated scans, regular assessments, audits, or other annual technical and operational testing once every 12 months. Vendor shall cooperate fully with any audit initiated by Customer, provided that such audit will not unreasonably interfere with the normal conduct of Vendor’s business. Unless the audit reveals a breach by Vendor of this U.S. DPA or applicable U.S. Privacy Laws, Customer shall bear the costs of the audit.
Compliance Remediation – Vendor shall promptly notify Customer if it determines that it can no longer meet its obligations under applicable U.S. Privacy Laws. Upon receiving notice from Vendor in accordance with this subsection, Customer may direct Vendor to take reasonable and appropriate steps to stop and remediate unauthorized use of Customer Personal Data.
Security.
The Parties shall implement and maintain no less than commercially reasonable security procedures and practices, appropriate to the nature of the information, to protect Customer Personal Data from unauthorized access, destruction, use, modification, or disclosure. Without limiting the forgoing, the Parties shall comply with the Security Measures set forth at Appendix B when Processing Customer Personal Data.
Upon becoming aware of an actual or reasonably suspected unauthorized access, destruction, use, modification, or disclosure of Customer Personal Data (“Security Incident”), Vendor shall notify Customer without undue delay and shall provide timely updates and information relating to the Security Incident as it becomes known or as is reasonably requested by Customer. Such information will include the nature of the Security Incident, the categories and number of Consumers affected, the categories and amount of Customer Personal Data affected, the likely consequences of the Security Incident, and the measures taken or proposed to be taken to address the Security Incident and mitigate possible adverse effects.
Restrictions on Processing.
Limitations on Processing - Vendor will Process Customer Personal Data solely as instructed in the Agreement and this U.S. DPA. Except as expressly permitted by the U.S. Privacy Laws, Vendor is prohibited from (i) Selling or Sharing Customer Personal Data, (ii) retaining, using, or disclosing Customer Personal Data for any purpose other than for the specific purpose of performing the services specified in Appendix A, (iii) retaining, using, or disclosing Customer Personal Data outside of the direct business relationship between the Parties, and (iv) combining Customer Personal Data with Personal Data obtained from, or on behalf of, sources other than Customer, except as expressly permitted under applicable U.S. Privacy Laws. For the avoidance of doubt, Vendor is permitted to retain, use, and disclose Customer Personal Data for (a) product improvement purposes and (b) to prevent, detect, or investigate data security incidents or protect against malicious, deceptive, fraudulent, or illegal activity, provided that Vendor shall not use Customer Personal Data, or allow Customer Personal Data to be used, in the training of any logical tool or process with the capability or primary purpose to make logical or computational inferences, such as machine learning applications, large language models, chatbots, or similar artificial intelligence tools or processes.
Confidentiality - Vendor shall ensure that its employees, agents, subcontractors, and sub-processors are subject to a duty of confidentiality with respect to Customer Personal Data.
Sub-contractors; Sub-processors – Vendor’s current subcontractors and sub-processors are set forth in Appendix C. Vendor shall notify Customer of any intended changes concerning the addition or replacement of subcontractors or sub-processors. Further, Vendor shall ensure that Vendor’s subcontractors or sub-processors who Process Customer Personal Data on Vendor’s behalf agree in writing to the same or equivalent restrictions and requirements that apply to Vendor in this U.S. DPA and the Agreement with respect to Customer Personal Data, as well as to comply with the applicable U.S. Privacy Laws.
Right to Object – Customer may object in writing to Vendor’s appointment of a new subcontractor or sub-processor on reasonable grounds by notifying Vendor in writing within 30 calendar days of receipt of notice in accordance with Section 5.3. In the event Customer objects, the Parties shall discuss Customer’s concerns in good faith with a view to achieving a commercially reasonable resolution.
Consumer Rights.
Vendor shall provide commercially reasonable assistance to Customer for the fulfillment of Customer’s obligations to respond to U.S. Privacy Law-related Consumer rights requests regarding Customer Personal Data.
Where applicable, Vendor shall enable Customer to comply with any Consumer request made pursuant to the U.S. Privacy Laws or Customer shall inform Vendor of any Consumer request made pursuant to the U.S. Privacy Laws that they must comply with. Customer shall provide Vendor with the information necessary for Vendor to comply with the request.
Vendor shall not be required to delete any Customer Personal Data to comply with a Consumer’s request directed by Customer if retaining such information is specifically permitted by applicable U.S. Privacy Laws; provided, however, that in such case, Vendor will promptly inform Customer of the exceptions relied upon under applicable U.S. Privacy Laws and Vendor shall not use Customer Personal Data retained for any purpose other than provided for by that exception.
Deidentified Data
In the event that either Party discloses or makes available Deidentified data (as such term is defined in the U.S Privacy Laws) to the other Party, the receiving Party shall: (i) take reasonable measures to ensure that the data cannot be associated with a Consumer or household; (ii) publicly commit to maintain and use the data in Deidentified form and not to attempt to reidentify the data, except as permitted by applicable U.S. Privacy Laws; and (iii) contractually obligate any recipients of the data to comply with all provisions of this paragraph.
Exemptions.
Notwithstanding any provision to the contrary in the Agreement or this U.S. DPA, the terms of this U.S. DPA shall not apply to Vendor’s Processing of Customer Personal Data that is exempt from applicable U.S. Privacy Laws.
Changes to Applicable Privacy Laws.
The Parties agree to cooperate in good faith to enter into additional terms to address any modifications, amendments, or updates to applicable statutes, regulations or other laws pertaining to privacy and information security, including, where applicable, the U.S. Privacy Laws.
Appendix A - Processing Details
Nature and Purpose of the Processing
Providing security guardrails for AI Applications, including (but not limited to) looking for threats in the prompt input, output.
Types of Customer Personal Data Subject to Processing
For the Runtime Guardrails, user name, e-mail, IP address, browser meta-data, prompt input and output for the purpose of detecting malicious user activities and prompts.
Duration of Processing
For the duration of the Agreement.
Appendix B – Data Security Requirements
The Parties will apply at least the following types of security measures to Customer Data:
Physical access control
Technical and organizational measures to prevent unauthorized persons from gaining access to the data processing systems available in premises and facilities (including databases, application servers and related hardware), where Customer Personal Data are Processed, include:
☐ Establishing security areas, restriction of access paths;
☐ Establishing access authorizations for employees and third parties;
☐ Access control system (ID reader, magnetic card, chip card);
☐ Key management, card-keys procedures;
☐ Door locking (electric door openers etc.);
☐ Security staff, janitors;
☐ Surveillance facilities, video/CCTV monitor, alarm system; and
☐ Securing decentralized data processing equipment and personal computers.
Virtual access control
Technical and organizational measures to prevent data processing systems from being used by unauthorized persons include:
☐ User identification and authentication procedures;
☐ ID/password security procedures (special characters, minimum length, change of password);
☐ Automatic blocking (e.g. password or timeout);
☐ Monitoring of break-in-attempts and automatic turn-off of the user ID upon several erroneous password attempts;
☐ Creation of one master record per user, user-master data procedures per data processing environment; and
☐ Encryption of archived data media.
Data access control
Technical and organizational measures to ensure confidentiality and that persons entitled to use a data processing system gain access only to such Customer Personal Data in accordance with their access rights, and that Customer Personal Data cannot be read, copied, modified or deleted without authorization, include:
☐ Internal policies and procedures;
☐ Control authorization schemes;
☐ Default configuration;
☐ Differentiated access rights (profiles, roles, transactions and objects);
☐ Monitoring and logging of access;
☐ Disciplinary action against employees who access Customer Personal Data without authorization;
☐ Reports of access;
☐ Access procedure;
☐ Change procedure;
☐ Deletion procedure; and
☐ Encryption.
Disclosure control
Technical and organizational measures to ensure that Customer Personal Data cannot be read, copied, modified or deleted without authorization during electronic transmission, transport or storage on storage media (manual or electronic), and that it can be verified to which companies or other legal entities Customer Personal Data are disclosed, include:
☐ Encryption/pseudonymization/tunneling;
☐ Logging; and
☐ Transport security.
Entry control
Technical and organizational measures to monitor whether Customer Personal Data have been entered, changed or removed (deleted), and by whom, from data processing systems, include:
☐ Logging and reporting systems; and
☐ Audit trails and documentation.
Control of instructions
Technical and organizational measures to ensure that Customer Personal Data are Processed solely in accordance with the instructions of the Controller include:
☐ Unambiguous wording of the contract;
☐ Formal commissioning (request form); and
☐ Criteria for selecting the Processor.
Availability control
Technical and organizational measures to ensure the integrity, availability and resilience of the processing systems, and that Customer Personal Data are protected against accidental destruction or loss (physical/logical) include:
☐ Backup procedures;
☐ Mirroring of hard disks (e.g. RAID technology);
☐ Uninterruptible power supply (UPS);
☐ Remote storage;
☐ Antivirus/firewall systems; and
☐ Disaster recovery plan, in the event of a physical or technical incident.
Separation control
Technical and organizational measures to ensure that Customer Personal Data collected for different purposes can be Processed separately include:
☐ Separation of databases;
☐ “Internal client” concept / limitation of use;
☐ Segregation of functions (production/testing); and
☐ Procedures for storage, amendment, deletion, transmission of data for different purposes.
Testing controls
Technical and organizational measures to test, assess and evaluate the effectiveness of the technical and organizational measures implemented in order to ensure the security of the processing include:
☐ Periodic review and testing of disaster recovery plan;
☐ Testing and evaluation of software updates before they are installed;
☐ Authenticated (with elevated rights) vulnerability scanning; and
☐ Test bed for specific penetration tests and red team attacks.
IT governance
Technical and organizational measures to improve the overall management of IT and ensure that the activities associated with information and technology are aligned with the compliance efforts include:
☐ Certification/assurance of processes and products;
☐ Processes for data minimization;
☐ Processes for data quality;
☐ Processes for limited data retention;
☐ Processes for ensuring accountability; and
☐ Data subject rights policies.
Appendix C – Sub-processor Details
To support delivery of Vendor’s services, Vendor may engage and use third parties as sub-processors to Process certain Customer Personal Data. This Appendix C provides information about the identity, location, and role of each sub-processor.
Entity Name
Purpose of Processing
Location of Processing
Additional Details
Amazon Web Services
Hosting provider for the detection cloud
US-West (Oregon) region






